Your EcoPellet boiler will be monitored by us for 1 yr using the installed wi-fi connectivity.
After 1 year you can opt to take our EcoPellet Care plan – we will be alerted automatically if your system shows a fault or warning. See download for full details.
For general servicing and cleaning contact us for a heating engineer in your area.
Your solar PV array will be monitored for 1 year after install using the wi-fi connectivity installed.
After 1 year you can opt to take our PV care plan and we will continue to monitor and be alerted should there be a loss of performance. See download for full details.
Your PV system should not require any maintenance over it’s life but for those that seek peace of mind and/or need their panels cleaned contact us for our Panel clean and check service.
If installed correctly your solar hot water system should not need any intervention but we do recommend a service every 2 years or so. We have produced some guidance sheets to help with general maintenance and fault finding.Maintenance
If your system needs repairs or you want to arrange a service and panel clean then please contact us.